Freight Policy – Australia

Thank you for visiting and shopping at Care and Share’s webstore. Following are the terms and conditions that constitute our Shipping Policy.

Basically, all orders are charged freight at a percentage of the value of the order sent, and according to whether the destination is Regional or Metro. Most orders are shipped by Australia Post or our preferred courier depending on the weight/measurement and destination of the order.  Every effort is made to communicate special delivery requirements but the company cannot be held responsible for delivery once the shipment leaves the warehouse. 

Items not supplied with the original order are placed and kept on backorder, unless we have specific instructions to delete backorders.

The minimum freight charge of $15 may be applied on smaller orders.

Backordered products are treated like any other purchase order with items being sent, automatically, when they arrive into the warehouse, without notification, unless specific notes/directions are given to us and are on record.  We do try but can’t guarantee to connect with the customer before sending small backorder shipments to see if add-on orders could be desired.  Freight is charged on all backorders. 

Larger Stands and Displays may attract special freight charges according to their weight/measurement.  They will normally be included and sent with your ordered products.

Care & Share Products reserves the right to change their Freight Policy without notice.  We review our freight service providers on a regular basis to ensure the best possible cost for service is provided.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.